1 reviews | Active since Nov 2022
Bad service
Dear Tiger Wheel & Tyre Management,
I am writing to formally lodge a complaint regarding the service I received at your Nelson Mandela Street branch in Bloemfontein on 25 February 2026.
I brought my car in due to a squeaking sound from the front wheels. I was advised that both brake pads and brake discs needed replacement, which I agreed to. However, only two hours after leaving your premises, the car produced an even worse sound than before. I returned the following day, and was told lubrication had been app**** to the discs and that the brake pads needed time to wear in. While the noise temporarily subsided, it returned the very next day.
This ongoing issue has left me extremely dissatisfied and embarrassed, as the sound occurs every time I apply the brakes. The service I received has been appalling and has not resolved the problem I initially came in for.
I kindly request that this matter be addressed urgently and properly, as I expect professional workmanship and reliable service from your establishment.
Sincerely, George Mokhooa ***
We sincerely apologise for the experience you’ve had at our Bloemfontein branch and for the inconvenience and frustration caused. This is certainly not the level of workmanship or service we strive to deliver.
Please be assured that your concerns have been escalated to the relevant management team for urgent review and the matter will be addressed accordingly.
Kind regards,
Tiger Wheel & Tyre Head Office Team.
We sincerely apologise for the experience you’ve had at our Bloemfontein branch and for the inconvenience and frustration caused. This is certainly not the level of workmanship or service we strive to deliver.
Please be assured that your concerns have been escalated to the relevant management team for urgent review and the matter will be addressed accordingly.
Kind regards,
Tiger Wheel & Tyre Head Office Team.
I would like to sincerely thank you for assisting me with my recent complaint regarding the brake service at your Nelson Mandela Street branch. I appreciate the time and effort taken to address my concerns and provide support in resolving the matter, with a special mention of Anthoney and Nowayne who went out of their way to resolve this matter.
Your assistance has been valuable, and I am grateful for the attention given to my situation.
Kind regards,
George Mokhooa
I would like to sincerely thank you for assisting me with my recent complaint regarding the brake service at your Nelson Mandela Street branch. I appreciate the time and effort taken to address my concerns and provide support in resolving the matter, with a special mention of Anthoney and Nowayne who went out of their way to resolve this matter.
Your assistance has been valuable, and I am grateful for the attention given to my situation.
Kind regards,
George Mokhooa
Your kind words will be shared - it’s always encouraging to know when our efforts make a difference.
Tiger Wheel & Tyre Head Office Team.
Your kind words will be shared - it’s always encouraging to know when our efforts make a difference.
Tiger Wheel & Tyre Head Office Team.