TM
Thamsanqa M
1 reviews | Active since May 2025
29 May 2025, 10:32
Bad service
I'm very not happy with Tiger wheel &tyre Fourways, u bought a Duracell battery in August 2024 and this past week it's been giving me problems, today I went there because they told me the battery had 30 months warranty, only gor them to tell me that they will not replace the battery. I'm very angry an doubt I'll ever come to buy anything from them ever again.
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Replies (2)
Tiger Wheel & Tyre's replyOfficial
29 May 2025, 10:47Hi Thamsanqa, thank you for getting in touch. We are sorry about your experience at our Fourways store. We are escalating your feedback and hopefully we can give you some clarity on your enquiry. Thanks.
Tiger Wheel & Tyre's reply29 May 2025, 10:47
Official
Hi Thamsanqa, thank you for getting in touch. We are sorry about your experience at our Fourways store. We are escalating your feedback and hopefully we can give you some clarity on your enquiry. Thanks.
Tiger Wheel & Tyre's replyOfficial
29 May 2025, 11:33Dear Thamsanqa,
Thank you for once again for taking the time to share your experience with us. We’re very sorry to hear that you’re unhappy and truly understand how frustrating it must be to experience issues with a recently purchased battery.
Our aim is always to assist our customers as best we can, and we appreciate you bringing your vehicle to our Fourways store for support.
Upon inspection, our team identified that the battery had been tampered with, which unfortunately voids the manufacturer's warranty. We know this may not have been the outcome you expected, and we regret the inconvenience it has caused.
Upon inspection, our team identified that the battery had been tampered with, which unfortunately voids the manufacturer's warranty. We know this may not have been the outcome you expected, and we regret the inconvenience it has caused.
Please know that we value your business and would like to restore your confidence in us.
If you’d be open to further discussing your concerns, our team is available to assist with exploring any further possible resolution.
Thank you once again for your feedback.
Tiger Wheel & Tyre's reply29 May 2025, 11:33
Official
Dear Thamsanqa,
Thank you for once again for taking the time to share your experience with us. We’re very sorry to hear that you’re unhappy and truly understand how frustrating it must be to experience issues with a recently purchased battery.
Our aim is always to assist our customers as best we can, and we appreciate you bringing your vehicle to our Fourways store for support.
Upon inspection, our team identified that the battery had been tampered with, which unfortunately voids the manufacturer's warranty. We know this may not have been the outcome you expected, and we regret the inconvenience it has caused.
Upon inspection, our team identified that the battery had been tampered with, which unfortunately voids the manufacturer's warranty. We know this may not have been the outcome you expected, and we regret the inconvenience it has caused.
Please know that we value your business and would like to restore your confidence in us.
If you’d be open to further discussing your concerns, our team is available to assist with exploring any further possible resolution.
Thank you once again for your feedback.