JM
Julius M
1 reviews | Active since Jun 2021
25 Jun 2021, 14:08
Bad Service
I fitted my vehicle with brand new continental tyres on the 23rd of June 2021, drove it to work the following day. On the 25th of June 2021, one of the tryes had a low puncture and took the vehicle at TWT Montana, and they found one leak on the inside wall. Minutes later, when they inflate the tyre for insurance purpose, there was another leak which was not there at first on the inside wall also. The manager and the sale rep failed me to replace the tyre or even better explain what transpired during their own examination because it was clear that the tyre had some manufacturing issues. TWT Montana will fail you, and now had to buy another tyre.
Helpful (0)
Replies (2)0
Replies (2)Tiger Wheel & Tyre's replyOfficial
25 Jun 2021, 15:04Good day, Julius. We are really sorry about your unfortunate experience at our Montana store. Please note that we have escalated the matter and a senior representative will be in touch. Thanks.
Tiger Wheel & Tyre's reply25 Jun 2021, 15:04
Official
Good day, Julius. We are really sorry about your unfortunate experience at our Montana store. Please note that we have escalated the matter and a senior representative will be in touch. Thanks.
JM
Julius M's updateReviewer Update
25 Jun 2021, 16:12Noted and thank you for take it serious.
JM
Julius M's update25 Jun 2021, 16:12
Reviewer Update
Noted and thank you for take it serious.
