MH
Martin H

1 reviews | Active since Oct 2018

04 Feb 2025, 08:49

********** (almost)

If I could give 0 stars I would. In my quest to buy 4 new tires, I went to Tiger Wheel and Tire after seeing a tire price online and merely R100 per tire more expensive than previously quoted. I thought it was worth the convenience. I went in branch, was told the tires would be there next day - no problem. When I got the final price, much to my shock the quote was another over 2k higher. In questioning, I was arrogantly told that installation, balancing and alignment was charged separately. I still feel **********. I went to the opposition around the corner, and guess what? Quote including alignment etc was R100 per tire cheaper. No Hidden costs, excellent service - when I dropped car off the next morning I was greeted with sincere friendliness and told that the tires were already on route from origin. 2 Hours later car was done, absolutely no issues. Its worth "looking around" Tire Wheel and Tire - so you dont get **********. Oh and watch out - my next review is a 5 star to your opposition.

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Replies (1)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply04 Feb 2025, 09:09
Official
Good morning, Martin - thank you for reaching out. We sincerely apologise for the inconvenience you incurred. Kindly provide the location of the Tiger Wheel & Tyre store so that we may investigate the matter further with the team. 

We continually try to provide consistently great service and value for money, and regrettably see that we missed the mark this time with you. 

We are glad that you were able to receive the tyres you required at a price that you deemed fair and wish your many safe kilometers ahead.

We do hope to hear back from you and would love the opportunity to regain your trust in our brand. Thanks.