JV
Johan V

1 reviews | Active since Aug 2012

22 Feb 2025, 08:51

Aggressive behaviour by Tiger Wheel and Tyre Boksburg

This morning, 22 February 2025, I went to Tiger Wheel and Tyre in Boksburg after they promised me a new set of rims due to the fact that the clear coat on the rims is coming off. Upon arrival, I was told by Luanda, the branch manager, that my rims are scrathed and I will mot be able to get a claim. PLEASE DO NOT PURCHASE FROM TIGER WHEEL AND TYRE, drive in such a way that your rims does not scratch, although you are not in control of the road conditions. I was promised a new set of mags after I send them numerous pictures. Another gentlemen who works for Tiger Wheel and Tyre approuched me and was very aggressive, clearly he was there ti do bodily harm and I told the manager that it is fine and left. TIGER WHEEL AND TYRE BOKSBURG is clearly prepaired to assault there customers if we have a problem with them and I am not prepared to entertain that kind of behaviour, I went there on their request after they promised to replace my rims, not to be assaulted. I felt that I was in danger of getting assaulted and I left immediately.

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Replies (1)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply23 Feb 2025, 18:19
Official
Hi Johan, thank you for reaching out. We are really sorry that you felt physically unsafe at our Boksburg store. This is certainly not our intention. We appreciate all our customers and aim to treat everyone with respect and courtesy. The matter has been escalated for further investigation and a senior member of the team will be in touch. Thanks.