White Star does not care about their customers nor their health!

I’m very disappointed with the response I got from White Star, to say the least! I sent them pictures of what I got when I was about to cook their product. I was asked for the receipt of maize meal that I bought on the 25th of February, I told the lady I don’t have anymore as I never in my right mind thought I’d find such in their product. She said I won’t be compensated because I don’t have the receipt, I asked her if she’s insinuating that every time I buy White Star products I shouldn’t trust that they have went through fine refining and checking channels, basically I shouldn’t trust them?

I even suggested that they send someone to get a sample but no that’s not good enough for them. I wish I could attach pictures! My family must continue to eat that? You do not care about your customers nor their health!