What customer service Tigerbrands?

2 jars of curdled, Crosse & Blackwell mayonnaise. Complaint/Query logged on 05 October 2021, reference number giver TB***. Here we are 3 month later, still no feedback. When i phoned now, to find out o the progress, the agent advised me that the last note on the query is "Customer queried if (i don't know what type of oil) are still produced by Tiger brands. Which is a total nonsense story. Tiger brands has the worst customer "care". For such a huge company, surely you should have a top notch, a-class customer service. But you do not, your customer care is horrible, a centre full of agents that lie and never gives the customer a call back for feedback and updates.