Tiger Brands, the 72 working hour service delivery Company . . .

After buying a Damascus Nougat 150G sweet numerous foreign objects (plastic) were found inside the sweet. Tiger Brands is giving you the run around with a 72 working-hour policy that seems to reset whenever you follow up with them. This implies they have two weeks (9 working days) to phone you and then the next step commences.

Collection of the defective product. Yes, another 72 working hours promise to appoint someone to call you to arrange for the collection.

Meetings are confirmed with the team leaders at set times and it is not honored. Yes, the team leader will respond in another 72 working hours. (Process starts again.)