Tiger Brands Pathetic Service

Tiger Brands i am not sure what company you are making use of to do your handling of complaints,I must add its pathetic to be honest. I logged a complaint last week already I am given all the silly excuses as to why I haven't received my replacement as yet, last-week i was told I will receive a virtual voucher in 2 days time ,in this week I'm told the same story.Very,very bad for business honestly.It is not about the replacement its about the principle and not sticking to your turn around time.When you have issues within your production don't tell consumer about investigating you know Kernel or hard corn shouldn't be in your Beans. I have gone through reviews and i see you guys really don't care about damaging your brand and that is bad.