Tastic BEETLES, no response from client ''service''

ZERO STARS for Tiger Brands Customer ''Care'' (haha) - beetles in Tastic brown rice, 2kg, have emailed with pics, four or five times in the last fortnight, and receive auto-responses that they'll reply in 48 hours. Not a squeak. *******. It is only right business practise to acknowledge a problem and assure customers that the concern will be addressed. Customers need to be heard. I'll be boycotting all of their products and encouraging my vast network to do the same. I'll also be selling off my shares in the company.