Sub standard grade F&F Macaroni

I purchased 2x 500g macaroni from PnP Kenilworth Centre on Friday 26 Aug because it was on special 2 pkts for R30- their normal price is R19.99 a packet. We cooked a packet yesterday and to my amazement as it was boiling in the pot I noticed many shreds instead of tubes. When I told my wife about it, she said she noticed that quite a few tubes had splits in them as well as broken pieces - so in all probability as it was boiling it probably split apart.

My question and concern is - did you supply PnP with an inferior product that failed the QC tests and then blended the good with the bad and promoted the special price with the retailer where it was a win-win situation. From my experience this PnP outlet "pushes "junk" sometimes. I am very disappointed that after so many years to get such inferior quality from Tiger. If you wish to trade in failed manufactured goods, make a statement on the packaging, don't wait for the customer to complain and highlight your shortcomings. You probably tried to hoodwink the customer. To top your mischievous acts you send me a voucher for R40 for all my time and effort, what a joke. I would have preferred a cash refund into my bank acc and you can shove that voucher.