Poor Service

I contacted Tiger brands on 31st January in regards to a item I purchased that was moldy, they gave me a whatsapp number of which I had to send through pictures as well as the purchase slip, I then did so and was contacted a day later. I was advised that i would receive a voucher within 72 hours and its now been more then 2 weeks and nothing received.

I contacted the customer care department and spoke to a very unhelpful very unfriendly lady who then transferred me through to customer service. I was holding on the line for more then 20 minutes when I eventually decided to drop the line.

I am extremely unhappy with the service received from Tiger brands as well as the empty promices and delay in their turn around time.