1 reviews | Active since Feb 2017

24 Jan 2020, 10:56

KOO t***** peas.

I bought a few cans of KOO canned garden peas in brine from a supermarket in Kuruman NC. My grandson and I both love to eat the peas straight from the can. Next moment I felt a searing pain in the back of my tongue, near my throat. Immediately my tongue started swelling and I had difficulty breathing due to the swelling, My wife looked what was happening and found a 4 point devil thorn stuck in my tongue. after we removed it, I took photos and contacted KOO consumer services, they sent a courier to collect the evidence and promised to report the investigation findings to me within 2 weeks, I phoned them 2 weeks later and asked for an explanation, after apologizing for the delay they promised an outcome within a week, it is now 2 more weeks later and I heard nothing from them again. Imagine what could have happened it the thorn got stuck in grandson's throat or even worse, his intestines, even in mine. I will NEVER buy a KOO product again, this thing could have caused my or my grandsons death. KOO just can't be bothered. I don't want compensation, I want an acceptable explanation, and the outcome of the investigation (if one was conducted)

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