jungle oats gone wrong

Please find attached photos of your product, I bought it at the beginning at the month (September) at Jumbo Cash Carry in Epping Cape Town. The date on the packet states that it was manufactured in July 2017 and will expire only next year however as you can clearly see on the attached photos the contents are off and rotten. Imagine my shock and slight disgust when I opened the package, I felt huge lumps of Oats and an offish smell. I’m very disappointed with these findings, as a loyal Jungle Oats customer I have never expected to find this in your products and I request to be reimbursed immediately.

Please advise may someone at your customer service contact me (via email) regarding my complaint.

*** I have sent an email to the email proved on the back of the box and it just bounce back to me ................ From: Masi Ndima ********** Date: Wed, Sep 20, 2017 at 7:40 AM Subject: Disappointed loyal customer. To: **********