I bought two bottles of 2lt OROS from Pick n Pay Maponya Mall

I bought two bottles of 2lt OROS from Pick n Pay Maponya Mall. After preparing the juice as per norm, i served my kids each a glass, but i noticied that suddenly their facial expressions had changed to that of dissappointment, at that point after taking 1 sip each they told me the juice was not tasting pleasent, i then decided to taste as well, they were right. I then decided to send an email to tiger brands on the 30 September to raise this issues as i could not go back to return the juice to pick n pay beacuse i don't have the slip anymore. The only reply i have till today from Tiger brands is an automated response stating that i will be contacted by one of their agents with 24-48 hours which has not happened until today.