Exceptional unexpected gesture

I complained about the Black Cat peanut butter hard and not spreadable last. I received a voucher yo replace the items.

Last month Oratile from the company called me wanting to send me products despite having been compensated already. Today I received a whole lit of items from Tiger Brands, much more than I could have expected. My extended family will be happy when I share these with them. Thank you for the appreciation of your customers and making good on complaints regarding your product not meeting your set standard.