#customerservicefail#

"Absolutely appalling customer service experience with @TigerBrands! I've been trying to resolve an issue since July 30th, with multiple calls and emails. Here's a quick rundown:

July 30th: Initial call and email to Andrea Aug 13th: Follow-up call, no resolution Aug 20th: Another call, still no direction Sept 2nd: Yet another call, no progress Today: Fifth call, and I'm told management isn't available to assist. ZERO progress, ZERO resolution.

It's frustrating to feel ignored and unvalued as a customer. Has anyone else had a similar experience with Tiger Brands? Any advice on how to escalate this issue? Perhaps this post will illicit a response! #TigerBrands #CustomerServiceFail #Frustrated"