Contaminated Food - Tiger Oats

I bought 2 packets of 1.1 kg Tiger Oats, which was contaminated wit worms and mites. I have informed Tiger Brands via their website about the problem on 23 June 2021, and they have responded the same day as follows: Dear Consumer, Thank you for contacting Tiger Brands. A consumer care consultant will reply to you within 48 working hours. Regards, Tiger Brands Consumer Services Needless to say that they have not responded at all. One would have hoped that they will be concerned and that they will attend to a matter that is possibly closely related to the food contamination debacle that they have recently experienced. But it appears that the food corporates are only interested in increasing prices to recover their losses incurred during the contamination episode and losses from the 2020 lockdown. They do not carry the suffering of the customer at heart at all, but just want to achieve their objectives of greed, which they call record profits.