CHECK YOUR KOO PRODUCTS BEFORE CONSUMING IT!!!!

On the 25th of January i reported a faulty KOO product to Tiger Brands Customer services.

What happened was my elderly mother opened a can of peas in brine and she drained the water and found a nail in the can. (a iron nail you use to put things on the wall with) , normally she would not drain the water from the can luckily this time she did.

They sent a courier company to collect the product from my house and then they would investigate this matter and provide us with a voucher and feedback on the product how a nail ended up in the can of peas. They gave a window of 16 days which i happily comp**** with , however now i had to follow up three times since and still no feedback.

It is now the 11th of March 2024 and no one returned my call although i have called back three times already to get feedback from them. This is a serious matter and would have caused major medical concerns should this be swallowed.

They clearly don't take their customers safety into consideration and this is highly concerning. Their customer service is the worst as well. CHECK YOUR KOO PRODUCTS BEFORE CONSUMING IT