Beacon slab *******

Bought a milky bar jelly tot slab .not 1 jelly tot in the slab my son was totally upset so I decided to email tiger brands customer care .they didn't get back to me so I emailed again then they said I shud whatsapp pictures to *** which I did and a week later still being ignored .they have no regard to customers and customer service and care nothing for after sales just *******