Ace mielie meal

I bought a 2. 5 Ace mielie meal In June 2024 and 2 days after I bought it, I wanted to use it and it was full of worms. I emailed the email address provided under thier customer service details and 3 days after sending the email I receive a email that the address rejected my email.. I am struggling to get hold of thier customer service Centre to lay the complaint.