1 reviews | Active since Oct 2015
Tudy Tucs total mess up and no refund!
I recently had 3 items altered. Being the 1st time I used a tailor I thought I should use a well known one - to ensure good work. <br> <br> 1st visit: no refit to check alterations were right.<br> <br> 2nd visit: no fitting at all, instead I felt that I was annoying them and wanted me out the shop (unwelcome feeling) as a paying customer I feel that I have been wronged. I now have R500 worth of jeans that look cheap and CANNOT fit into them at all.<br> <br> To my utter dismay, after contacting their head office multiple times to report their dismal professionalism displayed at bay-side branch.<br> <br> 5 weeks later now no reply back as promised from management. I feel that this has been swept under the rug and don't enjoy being ignored. I am extremely agitated as I politely requested to NOT ignore me. which is still happening. Now I sit with expensive jeans that are to small and R400 out of pocket.<br> <br> This all could have been avoided if they had rep**** back.<br> What happened to work ethics and decent service, Is this how you treat customers? .. <br> IT is customers that keeps companies like you alive.<br> <br> Food for thought - happy customers thriving businesses. <br> From your unhappy customer
