1 reviews | Active since Mar 2009
Tidee making tidy profit by taking payment and then not delivering the goods
Ordered and paid for my Tidee Airfryer 27 Oct 2021. Still haven't received it 4 months later. Countless empty promises since then, including from Matt (the founder) himself. Here just some of them: 15 Nov - "You can expect delivery to take 4-6 weeks"; "We will update you on progress throughout the entire process". Needless to say, no delivery and no updates 14 Dec -Mail shot with a video from Matt to promising delivery mid to late Jan. Again, no delivery 10 Jan - I mail tidee, again. No response until 21 Feb!!! So much for all the promises, including directly from Matt btw, to improve their communications and expectation management. New promise: "The arrival in our warehouse will be either mid or late March roughly around 4-5weeks from now. Also, add 2-5 working days for the local delivery time". Worst experience I have ever had with an online purchase!!!
