Tidee

Ordered an air fryer on 22.10. 21 and paid for it. It was a pre-order and I was told that I would get the first week of December. I did tell Matt (founder of Tidee) that we would be leaving on 11 .12. On holiday to KNP. Since buying the item, feedback has been virtually non existent. They just do not react to emails.He only reacts to positive comments. I do not think that we will ever get our air fryer.What advice can you give us? Should we make a case of ***** against him. I would like our money back.