Air Fryer not received - Want my refund

Since October 2021, I have not received my package.

We purchased our air-fryer in October2021 and to date 24 May 2022, the package has still not been received. Tidee NEVER REPLIES to email and when they DO, its MONTHS later. After begging on when our item would be delivered in February, Tidee Support confirmed that there was no stock but new stock would be Delivered...QUOTE "The arrival in our warehouse will be either mid or late March roughly around 4-5weeks from now. Also, add 2-5 working days for the local delivery time. I am sorry for the poor communication thus far. We have every intention of delivering your Air fryer as soon as possible".........NOTHING HAS BEEN RECEIVED.

Then in April 2022, we received an email from Tidee and quote "Please be advised that the goods will be dispatched by the third week of April. We will send your local tracking numbers once the stocks are dispatched from our warehouse."....ONCE AGAIN NOTHING HAS BEEN DELIVERED....

WE ALMOST IN JUNE....NO ONE ANSWERING EMAIL.....NOW WHAT THE F&^%$ MUST WE DO....NO REFUND NO PRODUCT....

YOUR SERVICE STICKS....HORRIBLE...I DONT WANT TO GIVE YOU A ONE STAR CAUSE YOU DONT DESERVE IT......