TIC - Travel Insurance a *******

Poor response and dont care attitude. I had a problem with my travel insurance with TIC. After 3 months, they have not as yet assisted us with our claim. I have submitted all documentation to them but they make it so difficult for us, especially retired pensioners that it causes so much pain and heartache. We submitted what was within our powers, but they still refuse to acknowledge and settle the matter. TIC only want your money, so desperate to put us under such stress and trauma. Disgraceful, Never recommend anyone to take traval insurance with them.