TIC de*****ing customers.

So not only as your customers subjected to traumatic situations such as theft, but when they claim for theft they are hit with 'minimum single item' payments....I had a gopro and several other items ******...I get paid out only for the gopro at a cap which is half of the gopro value...so I lose there already...but then the other items are bundled as camera accessories therefore not paid out, yet it is not a camera accessory according to your terms, so TIC just decides on their own when someone is an 'accessory'...

What else was ****** was a dual battery charger and a SD card...your terms according to the policy I got, section 7.1, states: "a camera, its lenses and fittings and the camera case is deemed a single item"

Now can you tell me who on their own decided that a dual battery charger or a SD card is a lense, fitting (aka mount) or a camera case.....

Several emails sent, no responses at all, what you are doing is ******** at this point. If you want to enforce your policy on me (aka max R5k payment for a single item), then your same policy needs to apply to you as well, you cannot adjust the definitions of words as you see fit...Your claims consultant told me the battery charger and SD card count as camera accessories, but they are NOT a lense, fitting or case...........so are you committing ***** in order to reduce what you have to pay for a claim? I believe you are.