The BEST claims assistance!!

My step father suffered a heart attack and then a stroke while visiting us in South Africa. The life saving Emergency procedures were authorized within minutes as well as many weeks in ICU, Hospital and even Rehabilitation without any hassles. Not to mention the claims handler, Bongi Sithole is empathetic, compassionate and supportive. On many occasions she has helped to calm me down and even helped with my understanding of the situation. They have now negotiated reduced rates giving us more room for the treatments he needs to get well enough to travel home. We are amazed every step of the way. They have not left us in the dark and truly are walking this incredibly difficult path with us. THANK YOU!!