KS
Kevin S

1 reviews | Active since Sept 2017

05 Feb 2020, 20:52

I demand a sincere apology

I have supported this outlet since their inception and their service is now bordering on pathetic. I am a regular since the store opened as usual I kindly called in my order and introduced myself and as is customary ask that my Singapore style noodles are definitely not cut (as has now happened three times in a row) and low behold the noodles are absolutely shredded . When I confronted the arrogant individual portraying himself as the overseer who was making sushi he fetched a raw noodle package and said they break up by themselves and said I must the packet of raw noodles and I must not come back because everyone else is happy. He clearly is not fami**** with Chinese rice noodle preparation in the kitchen area and his demeanour is absolutely confrontational and unprofessional. When I placed the order I was assured the noodles would be whole otherwise I would have placed an order elsewhere where the requested and delivered portion would be as required. The lady who took my order was at a loss for words when she opened and presented the container and said hesitantly said she clearly asked for the preparation to be as I am accustomed to. This unprofessional bolshie attitude will not bode this man well in an area where he is reliant on our favourable opinion of the outlet and I demand a sincere apology from the owner.

This unprofessional bolshie attitude will not bode this man well in a residential area where he is reliant on our favourable opinion of the outlet therefor I demand a sincere apology from the owner to set this matter straight.我支持这个出口,因为他们开始,他们的服务,现在接近可悲的。我是一个定期,因为商店照常开张,我亲切地打电话在我的订单,并介绍了自己,按照惯例要求,我的新加坡风格的面条绝对不削减(现在已经发生三次连续),低看面条是绝对切碎。当我面对一个傲慢的人把自己描绘成做寿司的监督员时,他拿了一个生面包,说他们自己分手了,说我必须拿一包生面,我一定不能回来,因为其他人都很高兴。他显然不熟悉厨房区域的中国米面准备,他的举止绝对是对抗性的和不专业的。当我下订单时,我确信面条是全的,否则我会在要求和交付的部分按要求下订单的其他地方。接我命令的那位女士...

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