BK
Boniface K
1 reviews | Active since Oct 2014
26 Oct 2023, 11:44
Disappointing service and raw steak
I went to grab my favourite meal on Sunday but for the second time in a row Thunder Gun has yet again disappointed me. I ordered their 600g ribs as well as my all time favourite 500g T-Bone, this time round I was made to wait close to 30 minutes (above the 20 minutes that I already waited since I ordered for collection 20 minutes earlier), the steak was to be medium to well, instead I received a almost Not cooked steak that was seemingly old. I had to use the microwave to cook the steak when I got home (even took a picture of the almost raw steak) 😔
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Boniface K's updateReviewer Update
31 Oct 2023, 11:11Was contacted and assisted by Donald (the manager). The establishment extended an apology and offered a voucher so to try out their service again... I must say, they improved big time, my steak was mouthwatering. Thank for making the situation right again, much appreciated @Thundergun
BK
Boniface K's update31 Oct 2023, 11:11
Reviewer Update
Was contacted and assisted by Donald (the manager). The establishment extended an apology and offered a voucher so to try out their service again... I must say, they improved big time, my steak was mouthwatering. Thank for making the situation right again, much appreciated @Thundergun