1 reviews | Active since Sept 2018
Terrible experience at Aha hotel ( formerly Three Cities) Urban Park Umhlanga
AHA hotels now owns Three Cities. The Urban Park hotel is the second aha hotel I’ve stayed at and I am completely unimpressed. Urban Park Umhlanga: In serious need of basic maintenance. Fitness Centre is borderline dangerous with two out of the three treadmills broken and the one supposedly working one has a serious problem with the belt...if you want to fall on your face this is the place to do it! Spinning bike also broken and some of the circuit machines have missing pieces. Be aware if you book an economy room they are dark and dingy. Shuttle service also out of order. 500mb of WiFi per person per day. Given that most hotels now offer unlimited WiFi, this is far below standard. Received a room upgrade after complaining but cannot say we would return. Fire alarm wiring was all pulled out on our floor, elevator floors on the digital display are barely legible and the lift itself makes some concerning noises... All in all dissatisfied, disappointing and not at all as advertised.
