Thompsons Security guilty of Gross Negligence

Their Gross Negligence cost us R293 407.43.Control Room Manager Johan de Wet confirmed their negligence on audio but Cliff Thompson, Director of TSG first went to his lawyer to desist us from posting complaints about them then stated our reverse psychology marketing campaign was doing wonders for his business.Hope this helps that campaign.FACTS: Low Battery signals on security systems mean that the premises will be without an alarm within minutes.Saturday 26 March 2016 at 16H28 low battery signal received.Premises check 15 seconds in duration!Saturday 26 March at 20H25 second low battery signal received, Saturday 26 March at 20H28 a TSG Controller clears the system of the error, Monday 28 March at 09H08 Thompsons get a call from an off duty policeman informing them of the burglary.From 26 March 20H28 to 28 March 09H08 with a 37 hour gap, no vehicles patrolled our premises.No SMS notifications or calls received.********* were given the opportunity to clean us out.