The build up to the holiday was excellent

The build up to the holiday was excellent. All flights and bookings were done quickly and as asked. We unfortunately had an issue at the airline counter. The names of one of the passengers were mixed up and we were charged a fee to have it rectified. At the accommodation 3 rooms were booked and 1 in particular being a family room for 3. However although having a bigger room with a lounge we were not given a 3rd bed for the child or even a big bed to accommodate for the child to sleep between the parents. The other 2 rooms had much bigger beds and we were charged a lot more for this room which did not serve its purpose and for that it was a big let down. Because the room size was discussed at length to be accurate