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Simoné simonevdl

1 reviews | Active since Feb 2023

21 Feb 2023, 08:27

Our initial experience with one of the agents was not that great

Our initial experience with one of the agents was not that great. My fiancé dealt with a gentleman (I don't know his name), who did not provide us with the type of holiday, budget etc that we asked for. He was also very timely wit his responses. I then started to work with Dashenka Naidoo, and she was just absolutely amazing. From my 1st enquiry she was on top of things. She provided me with everything that I've asked for and answered all my questions. Within a matter of days our vacation was organised. I really had such a pleasant experience dealing with Dashenka and know our holiday will be one to remember. I can really recommend her to anyone.

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Replies (1)
Thompsons Holidays
Thompsons Holidays's reply21 Feb 2023, 08:32
Official
Dear Simone 
Thank you for the review on Dashenka, sorry that you had a rocky start in your dealings with us.  I will give you call to discuss.  So glad you are all sorted and ready for your holiday  

Kind regards
Wendy