Great Service - Well Done Thompson Holidays

We booked a holiday to Zanzibar from 03 December to 10 December 2021 with Thompsons Holidays. We are grateful for the assistance we received from Nishta Ramabhai.

Everything was well planned and arranged; we didn't have to worry about anything. From the flights, to the transfer from Zanzibar airport to the hotel, and back again. I also applaud the correspondence we received from Exclusive Travels in Zanzibar.

Nishta is professional and patient, even when we were asking a million questions. When we ran into a little challenge with our booking a week before the trip, Nishta assisted us swiftly with a resolution.

She communicated with us often before the trip to ensure that everything is sorted out. She also informed us that she would be on leave on the day of our departure, but she would be available telephonically should we need any assistance.

I will definitely book my next holiday with Thompsons Holidays.

What a great experience.