LA
Lucy A

1 reviews | Active since Oct 2015

16 Oct 2015, 17:19

Fantastic Service!

I enquired online to 1 of Thompsons Ads, viz Tantalizing Thailand. I received a quick response via email from Tanya, thanking me for my enquiry & opportunity to assist with a quote. As this was our first international trip (mother + niece) I was nervous with the process, ie electronic communication & parting with money to someone I haven't met! Well, shortly after confirmation, a call from a very friendly Tanya came thru. She spoke me thru the transaction to date & to follow, eg travel insurance. A complimentary half day tour & travel agent would also be available to meet us on the other side. Well, Tantalizing Thailand started from the time we boarded Singapore Airlines! We were met by a friendly rep of the agency @ ****et Airport with a personalized & welcome package from Yvonne @ Diethelm Travel @ the hotel. Everything as laid out by Tanya & Yvonne transpired to the T, ie right down to a pic of the shuttle that would pick us up for the tour. These little gestures just made this holiday not only an unforgettable holiday but also an experience of a lifetime. I'd just like to take a minute to thank Tanya & Yvonne for their contribution to our Tantalizing Thailand experience!

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Replies (1)
Thompsons Holidays
Thompsons Holidays's reply19 Oct 2015, 11:48
Official
Hello LucyA,

Thank you for the feedback.
Thompsons Holidays has been in the business of supplying top class holidays for the past 37 years.
We go the extra mile to ensure that you have an unforgettable holiday.
You choose the destination and we will do the rest.

John Ridler
PR & Media Manager