Terrible Service

I started interacting with a sales resource from Think Local in December he advised that they are running advertising special for December and January, he explained that they will advertise our company in two regions for December and January which was North of Joburg and East Rand, I then made a payment of R 1450 for the adverti*****t and agreed will pay the same amount by the end of February to my surprise when I checked their website in January they still had not advertised our Company on both the regions.

I followed up with the individual from the 4th January by calling him and also sending Whatsapp numerously and each time I was told that he is waiting for the head office to publish, due to his incompetence or the companies incompetence he tried to refer me to someone else, finally on 02nd of February 2018 the publication went live and when I checked it was only advertised in 1 region which was the North then because I was irritated with the **** service I was getting, I advised him to cancel the East Rand publication he said it was already sent through for publication.

We then agreed that he will cancel the second publication for East Rand and that before I make further payments of R725 that they need to send me hard copies that the clients will receive to date I have not received a single hard copy, which makes question if the client do receive the hard copies and what I am paying for

Each time I query I'm advised that the address on profile is not the address I gave them, wich is surprising cause when Allan was selling the product he took the correct address, to date I'm still waiting for the hard copies but the statements are still being sent and account moving further in arrears even though Think Local did not deliver on what we agreed on, This is such horrible service from this company.