Thesafarideals - ************ - don't order from them

Beware of this online retailer. They are ********. You are unable to contact them telephonically and the email address provided gives automated responses. They have wonderful testimonies on their site but one of the reviews is by the person whose email address "replies" to queries so clearly false testimonials. I placed an order on 2 November and still have not received the item. I requested a refund as I had an event which I ordered the item for, which has since passed, so I had to go and purchase it elsewhere. They refuse to refund. No item received and no refund.