HS
Hendrik S
1 reviews | Active since Apr 2023
02 Apr 2023, 17:03
Really poor performance!
Pity we can't give zero stars here, 'cause the workmanship was as poor as you can get. When confronted with the problem they became rude & arrogant. "Don't call me, I will call you" he shouted down the phone. 6 months later we are still waiting for the call & for them to repair the damage they caused...
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Thermo Coating's replyOfficial
05 Apr 2023, 14:13We do not have a complaint in writing from a Hendrik S on record regarding damages that our company has caused. We always follow up on complaints and investigate the reason for the complaint. When a client does not approve of the feedback of the complaint, they provide false information. This client should have an agreement with us which clearly states they have 7 days to report the problem in writing and not 6 months later as stated via another source.
Best regards,
Thermo Coating's reply05 Apr 2023, 14:13
Official
We do not have a complaint in writing from a Hendrik S on record regarding damages that our company has caused. We always follow up on complaints and investigate the reason for the complaint. When a client does not approve of the feedback of the complaint, they provide false information. This client should have an agreement with us which clearly states they have 7 days to report the problem in writing and not 6 months later as stated via another source.
Best regards,