Poor Supervision

<p>Thermguard insulated my home during 2016 in Potchefstroom.</p> <p>The method of installing the product is by means of opening the roof(Lifting tiles) and doing it from above. My concern that I've raised with the operators and supervisor was:</p> <p>1. Will the tiles be installed correctly again?;</p> <p>2. Will they ensure that the plastic that they cut (between the tiles & ceiling) will be joined again and seal properly?</p> <p>The operators and supervisor assured me that they will leave it in good state. </p> <p>A couple of months later I noticed a wet spot on the inside of my ceiling. This went from a spot to my ceiling eventually colapsing. I had to take corrective action because 60 M2 of my ceiling almost came down with this expensive prioduct in it. When I investigated the problem I've noticed that the plastic insulation where the operators cut it for entrance to the roof were never taped together to seal it again as what the commitment was. This means that when heavy rain fall's the rain that do enter between the tiles go straith to the ceeiling with no secondary protection.</p> <p>I must admit that the Thermguard was installed very well but it is no good doing a job perfect but you stuff-up another place that was perfect as well.</p> <p>This has now become my problem as the owner Klerksdorp / Potchefstroom said that this didn't happen because of their work. I have picture that wil show this plastic to still be in pieces after it was cut by the Thermguard personal.</p>