No Service!!!!

<p>In December 2015 I requested that Thebemed do a sim swop because I lost my original sim. After paying R65 in December 2015 for the simswop I had to wait 2 years and eventually today (22/03/2017) received 2 sim cards from Sarah. Inserted these sim cards only to be given a MM#2 error..called Vodacom, spoke to about 4 people there who then told me to call VCM because its a contract sim, called VCM and was told to call Thebemed! Called Thebemed spoke to about 4/5 people there and then Petunia tells me that I have to do a sim swop and pay R63 again!!!!! For what?! Is it not enough that Ive paid the R65 2 years ago and after numerous phone calls and emails I eventually receive a sim card 2 years later only to be told that I have to start ALL over again!!! Pathetic!!!!</p>