50% deposit not returned

I had booked my venue prior to lockdown and they required a 50% deposit. I then cancelled my booking in the beginning of lockdown and have been trying to get my deposit back since. They have been ignoring emails and calls , even up to now .I found another lady which cancelled her wedding and the venue had responded to her offering her another date. I had a lawyers letter sent to them and they send they would get back to me in level 1 lockdown. Still nothing...

The receptionist told me that I should not expect to get a response from Samantha (the owner) and she probably won't refund any of my money back. I had given them more than seven months notice of cancellation and the venue had been used on the day and throughout lockdown.

Extremely disgusted at service from this place.