NP
Neil P

1 reviews | Active since Nov 2014

18 Sept 2017, 15:09

Misleading advertising on delivery

Parrot products advertise products online and promise "next day delivery".

http://www.whiteboardshop.co.za

They also advertised "installation" which - when I looked - also shared the promise of "next day delivery". Well that's what I would expect at a price tag of R672.50! The product I ordered was a simple magnetic whiteboard which should be fairly straightforward to install.

After I had complained that "next day delivery" was not effected the website suddenly changed to indicate that installation is booked "according to availability" - what does that mean if anything ??

Still waiting nearly a week later. The office lady said they would be coming at 10am today - no sign of them. She has not communicated further to advise of any additional delays.

I ordered and paid for the whiteboard product on 12/09/2017. Today is 18/09/2017.

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Replies (1)
NP
Neil P's update18 Sept 2017, 18:23
Reviewer Update
Happy to advise that the item was at least delivered and installed today. Technicians were friendly and efficient.