The Viral Gadgets

I purchased an item online from https://theviralgadgets.com/ , they have a 35 day delivery policy, it has been 2 months now and still no tracking number or explanation other than that the item I ordered was "very popular" - be very careful when ordering anything from the FaceBook adverts that they run. I have spoken to the 'online help desk" and just got told that my order was escalated - again. Now when I try to get onto the site it says "This shop is unavailable" either they blocked me or have closed down .... save your money - stay away from The Viral Gadgets