Bad Taste!

We made a group booking for a sleepover and dinner.

We pre-paid dinner at R200 / head and on the night in question we ordered our meal which on receipt of the bill - we had only eaten R99 per head. The restaurant wanted us to pay and we explained that we had a package deal and that there was no need to pay. One of our meals was totally rotten and as a result the rest of us did not finish our meals. Clearly the reception and the the restaurant did not work together as we should have been told to eat to the value of our package. We also cancelled one of our guests (Covid issues) and we were promised a credit (small as it was - we never got it)! Our group felt it fair to express our unhappiness about this as The Venue does owe us a 50% refund for your dinner. We were told if there were more than 15 people at the restaurant we would get a buffet dinner - as we were the only people - we were given half a deal. Sadly - we will not be visiting The Venue again ... all 11 of us