1 reviews | Active since Nov 2010
WARNING- DON'T BUY
Hi<br> <br> I have been trying for weeks to get hold of anyone at any number but without luck.<br> <br> I have been trying since September to get anyone at TVG to talk to. The number *** is permanently engaged. I have tried using the client portal on the website, but can't even log in. Send email to the bugs but email can't be delivered. I phoned the *** number, but no one picks up. I have send emails to Janeke and reservations, but they are all returned undelivered.<br> '<br> I am suspecting the company closed or someone is running away with our payments. It is looking very suspicious.<br> <br> They do send the statements regularly, but none of the contact information is active. This must be reported to the Consumer Ombudsman for investigation. Stay away from buying timeshare from them.
Dear Mariette, we have made contact with you and resolved the issues. we apologise for the poor communication, we did experience IT and telephone system issues, especially towards the end of December end beginning of January. Kindly contact us should you still require further follow up.
Dear Mariette, we have made contact with you and resolved the issues. we apologise for the poor communication, we did experience IT and telephone system issues, especially towards the end of December end beginning of January. Kindly contact us should you still require further follow up.