Zizipho agent who help me

I’m so said and angry on how unlimited unlimited treated me. Agent came by my house her name is Zizipho. She told me that they will start to deduct on Feb yesterday when I was checking my bank they deducted. I called in and the don’t want to refund decided to say it’s fine they can keep my money and then cancel their thing I’m no longer interested. I had to go to doctor today and my money was gone from my bank because they took it. Please tell your agents to stop lying to people they must tell truth on when you will deduct people’s account. I will keep on writing my comment until I get my money back.