AN
Aroon N
1 reviews | Active since Feb 2021
25 Feb 2021, 10:23
YOUR SERVICE SUCKS!
The overall experience has been ABSOLUTELY APPALLING. On various occasions, I have spoken with different people to no avail. Then I got put through to a supposedly supervisor who said that she would handle my query and revert back to me. This has cost me time, money and undue frustration. I have been backwards and forwards with various companies for quotes, these WERE submitted but according to The Unlimited they were not received. This is going on for over a month and thus they have left me no choice but to cancel both my policies with them and I will NEVER deal with them again nor would I recommend anyone else to either.
Helpful (0)
Replies (4)0
Replies (4)
The Unlimited's replyOfficial
25 Feb 2021, 11:39 Hi Aroon,
Thank you for bringing this matter to our attention. It truly saddens us to hear that the unpleasant service that you've received from us has made you cancel your policy. Please allow us an opportunity to resolve this matter as we never want the members of our family to part ways with us on a bad note.
Thank you for bringing this matter to our attention. It truly saddens us to hear that the unpleasant service that you've received from us has made you cancel your policy. Please allow us an opportunity to resolve this matter as we never want the members of our family to part ways with us on a bad note.
The Unlimited's reply25 Feb 2021, 11:39
Official
Hi Aroon,
Thank you for bringing this matter to our attention. It truly saddens us to hear that the unpleasant service that you've received from us has made you cancel your policy. Please allow us an opportunity to resolve this matter as we never want the members of our family to part ways with us on a bad note.
Thank you for bringing this matter to our attention. It truly saddens us to hear that the unpleasant service that you've received from us has made you cancel your policy. Please allow us an opportunity to resolve this matter as we never want the members of our family to part ways with us on a bad note.
The Unlimited's replyOfficial
25 Feb 2021, 11:42Hi Aroon,
We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please may you let us know which time will be convenient for us to give you a call.
We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please may you let us know which time will be convenient for us to give you a call.
The Unlimited's reply25 Feb 2021, 11:42
Official
Hi Aroon,
We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please may you let us know which time will be convenient for us to give you a call.
We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please may you let us know which time will be convenient for us to give you a call.
AN
Aroon N's updateReviewer Update
25 Feb 2021, 13:50The last person I spoke with at your company was Nandi Hadebe on the 23rd February.
She was still awaiting the assessor's response..........
She was still awaiting the assessor's response..........
AN
Aroon N's update25 Feb 2021, 13:50
Reviewer Update
The last person I spoke with at your company was Nandi Hadebe on the 23rd February.
She was still awaiting the assessor's response..........
She was still awaiting the assessor's response..........
The Unlimited's replyOfficial
26 Feb 2021, 08:06Hi Aroon,
Thank you for getting back to us and for making us aware of this. Kindly note that we attempted to contact you again yesterday and unfortunately, we were still unable to reach you. Please let us know what time will be convenient for us to give you a call today.
Thank you for getting back to us and for making us aware of this. Kindly note that we attempted to contact you again yesterday and unfortunately, we were still unable to reach you. Please let us know what time will be convenient for us to give you a call today.
The Unlimited's reply26 Feb 2021, 08:06
Official
Hi Aroon,
Thank you for getting back to us and for making us aware of this. Kindly note that we attempted to contact you again yesterday and unfortunately, we were still unable to reach you. Please let us know what time will be convenient for us to give you a call today.
Thank you for getting back to us and for making us aware of this. Kindly note that we attempted to contact you again yesterday and unfortunately, we were still unable to reach you. Please let us know what time will be convenient for us to give you a call today.