EB
Elanda B
1 reviews | Active since May 2018
02 Sept 2022, 12:53
You'll pay for nothing.
1st Consultant: "Yes you have this benefit" 2nd Consultant (Transferred): "No, you don't have this benefit" I was sold on the fact that I would receive my license disc anually while confirming my delivery address. Now they're saying the benefit is only to receive a REMINDER SMS that my license disc is expiring. How long do you think does it take me to check my windscreen for the date?
You will have no benefit of paying this "policy".
Helpful (0)
Replies (1)0
Replies (1)
The Unlimited's replyOfficial
02 Sept 2022, 18:51Hi Elanda,
Thank you for taking our call and allowing us to assist you. We’d like to apologise for the way your query was dealt with when you contacted us today. The agents will be dealt accordingly to ensure this type of confusion never happens again. As we’ve now explained, the license disc is only delivered to you if you’ve followed the renewal process successfully. We truly appreciate your time.
Have a lovely weekend and stay safe.
Thank you for taking our call and allowing us to assist you. We’d like to apologise for the way your query was dealt with when you contacted us today. The agents will be dealt accordingly to ensure this type of confusion never happens again. As we’ve now explained, the license disc is only delivered to you if you’ve followed the renewal process successfully. We truly appreciate your time.
Have a lovely weekend and stay safe.
The Unlimited's reply02 Sept 2022, 18:51
Official
Hi Elanda,
Thank you for taking our call and allowing us to assist you. We’d like to apologise for the way your query was dealt with when you contacted us today. The agents will be dealt accordingly to ensure this type of confusion never happens again. As we’ve now explained, the license disc is only delivered to you if you’ve followed the renewal process successfully. We truly appreciate your time.
Have a lovely weekend and stay safe.
Thank you for taking our call and allowing us to assist you. We’d like to apologise for the way your query was dealt with when you contacted us today. The agents will be dealt accordingly to ensure this type of confusion never happens again. As we’ve now explained, the license disc is only delivered to you if you’ve followed the renewal process successfully. We truly appreciate your time.
Have a lovely weekend and stay safe.