TM
Terence M

1 reviews | Active since Apr 2024

25 Jun 2024, 10:15

Wrongful debits without consent. ****ming people. Dishonest sales agents

The field sales agents Andile Mdlalose and Dikeledi Mabusa approached me for a quotation on their service and asked for my details. Ensured me i would get a call to approve once I had reviewed the information. I never got the call and instead received an SMS welcoming me as a member. I promptly cancelled the membership & received confirmation of the cancellation but to my surprise, my account was debited of R119 today. . I urgently need my account to be credited!!

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Replies (1)
The Unlimited
The Unlimited's reply25 Jun 2024, 11:06
Official
Hi Terrence. 
We take these matters very seriously, we’re sorry for the experience that you had with us. We’ll be investigating this matter and feedback will be provided to you in 24 – 48 working hours. In the meantime, please email us your bank statement reflecting the debit order so we can assist with a refund. Our email address is ***